Privacy Policy — How 77 VIP Game Protects Your Personal Data

1 Overview

77 VIP Game ("we", "us", "our") operates the gaming and sports betting platform at 77vipgame.onl. This Privacy Policy applies to all users who access the platform — whether you are browsing as a guest, registering a new account, placing bets on PSL or T20 cricket, depositing via JazzCash or Easypaisa, playing live casino games or using the Android app.

By registering and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, you should not create an account or continue using our services.

We take data privacy seriously. Our approach is to collect the minimum amount of personal information needed to provide you with a smooth, secure gaming experience — and to protect that information with appropriate technical and organisational measures.

2 What Personal Information We Collect

The personal data we collect falls into three broad categories: information you give us directly, information we collect automatically as you use the platform, and information we receive from payment providers when you make a deposit or withdrawal.

Information you provide directly:

• Full name as registered on your account
• Contact number (Pakistani mobile number)
• Date of birth (for age verification — you must be 18 or older)
• Account credentials — username and encrypted password
• Identity documents if you are asked to complete verification
• Communication content when you contact our support team

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session data — pages visited, time spent, features used
• App usage data if you are using the Android app
• Login timestamps and activity logs for security purposes

Information from payment providers:

• Partial payment account identifiers (e.g. masked JazzCash or Easypaisa account numbers) as confirmation references
• Transaction amounts and timestamps for deposit and withdrawal records
• Payment status updates (success, failure, reversal)

We do not store your full payment credentials, PIN codes or banking passwords. These remain with your payment provider at all times.

3 How We Use Your Personal Data

Every piece of data we collect has a specific purpose. We do not collect information speculatively or build marketing profiles for third-party advertisers. The primary uses of your data on the 77 VIP Game platform are:

Where we rely on your consent for communications (such as bonus notifications), you can withdraw that consent at any time by contacting support.

4 Payment Data and PKR Transactions

All financial transactions on 77 VIP Game are processed in Pakistani Rupees (PKR). We support JazzCash, Easypaisa, Raast, bank transfers and standard bank cards. Each of these payment channels has its own data handling practices governed by their respective privacy policies.

When you make a deposit or request a withdrawal, the transaction is processed by the relevant payment gateway. We receive only a confirmation reference and partial account identifier — we never have access to your full JazzCash or Easypaisa PIN, your banking password or your full card number.

• Transaction records are retained for a minimum of five years for financial audit and anti-fraud compliance purposes.
• Payment method details you register for withdrawals are stored in an encrypted format and used only for processing transactions back to your own account.
• Third-party deposits are not permitted — any attempt to use a payment account not registered in your own name will be flagged and the transaction reversed.

5 Cookies and Tracking Technologies

The 77 VIP Game platform uses cookies and similar technologies to make the site work properly, keep your session active while you are logged in and understand how players interact with different features. We do not use third-party advertising cookies or behavioural tracking for marketing purposes.

The types of cookies we use:

• Essential cookies: Required for the platform to function. These include session authentication tokens that keep you logged in during your visit. Without these, the platform cannot operate.
• Functional cookies: Remember your preferences such as language settings and your last-used deposit method. These are convenient but not strictly essential.
• Analytics cookies: Used internally to understand which features are most used, where players encounter issues and how to improve the platform. Data collected through analytics is aggregated and does not identify individual users.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in or using any account features. Blocking functional and analytics cookies will not affect your ability to play.

6 Data Sharing and Third Parties

We do not sell, rent or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only in the following limited and necessary circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive only the information required to execute your transaction — transaction amount in PKR, your registered payment reference and a platform transaction ID.
• Identity verification providers: Where we are required to verify your age or identity, your submitted documents may be processed by a third-party verification service. These providers are contractually bound to use your data only for the specific verification purpose and to delete it once the process is complete.
• Technical infrastructure providers: Hosting, cloud storage and security services that support the platform may process data on our behalf. All such providers operate under strict data processing agreements.
• Legal and regulatory requirements: If we receive a lawful request from relevant authorities requiring disclosure of specific account information, we are obliged to comply. We will notify you if we are legally permitted to do so.
• Fraud and security networks: In cases of suspected fraud, account abuse or money laundering, relevant account and transaction data may be shared with payment providers or anti-fraud services to protect all platform users.

We do not share your data with game content providers, sports data suppliers or any third-party commercial partner for marketing or profiling purposes.

7 How Long We Keep Your Data

We keep your personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable obligations. Our standard retention periods are:

• Active account data: Retained for the lifetime of your account plus a minimum of two years after account closure, to handle any post-closure queries or disputes.
• Financial and transaction records: Retained for a minimum of five years from the date of each transaction, in line with financial record-keeping requirements.
• Identity verification documents: Retained for the period required to complete the verification process, then securely deleted unless a longer retention period is required for compliance.
• Support communications: Retained for up to two years from the date of the last communication, to help us provide consistent support if you contact us again.
• Session and analytics data: Anonymised and aggregated within 90 days. Individual session identifiers are not retained beyond this period.

When your data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to you.

8 Security Measures We Use

Protecting your personal data is something we take seriously across every part of the platform. The security measures we have in place include:

• SSL encryption: All data transmitted between your device and the 77 VIP Game platform is encrypted using industry-standard SSL/TLS protocols. This applies to the website, the Android app and all API communications with payment providers.
• Password hashing: Your account password is never stored in plain text. It is hashed using a one-way cryptographic function, meaning even our own team cannot read your password.
• Access controls: Access to personal data within our systems is restricted to staff who genuinely need it to do their jobs — such as support agents handling your queries. All internal access is logged and audited.
• Anomaly detection: Automated systems monitor for unusual login patterns, suspicious transaction behaviour and potential account takeover attempts. Accounts flagged by these systems may be temporarily locked pending a security review.
• Payment tokenisation: Payment method details are stored in tokenised form, meaning the actual account numbers are replaced with non-sensitive reference tokens that are meaningless outside our system.

Despite these measures, no system is completely immune to risk. If you suspect your account has been compromised, contact support immediately and change your password. We will investigate and take appropriate action as quickly as possible.

9 Your Data Rights

As a registered player on 77 VIP Game, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and a clear description of your request:

10 Children's Privacy

The 77 VIP Game platform is strictly for adults aged 18 and above. We do not knowingly collect any personal data from persons under the age of 18. If you are a parent or guardian and you believe a minor has registered an account or provided personal information on our platform, please contact support immediately with the relevant details.

Upon confirmation, we will take prompt action to delete the account and all associated personal data, and cancel any transactions where possible. Protecting young people from access to gambling platforms is a responsibility we take seriously as part of our broader commitment to responsible gaming.

For more information on how we approach responsible gaming and age controls, visit our Responsible Gaming page.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology or changes in applicable requirements. When we make updates, the "Last updated" date at the top of this page will be revised.

If we make significant changes to how we collect or use your personal data, we will make reasonable efforts to notify active account holders — for example via a notification on the platform or through the promotions section. However, we recommend reviewing this page periodically so you always have the most current version.

Your continued use of the platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any change, you may close your account by contacting support.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, our support team is available 24/7 including during PSL match days and major cricket events.

When contacting us about a privacy matter, please include your registered contact number and a brief description of your query so we can route it to the right team member and respond efficiently.